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Privacy policy
Privacy Policy
Effective Date: September 23, 2026
Matava Party Rentals (“Matava,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.matavapartyrentals.com, submit an inquiry, create a booking, make a payment, or otherwise interact with us.
Information We Collect
We may collect the following information:
- Contact information: Name, email address, telephone number, billing address, delivery address, and event location.
- Booking information: Rental dates, selected products or packages, event details, delivery instructions, signed agreements, deposits, and order history.
- Payment information: Payment transactions are processed through third-party payment providers such as Stripe. We generally do not receive or store your complete payment-card number.
- Communications: Information provided through emails, telephone calls, text messages, contact forms, reviews, or customer-service requests.
- Technical information: IP address, browser type, device information, pages visited, referring website, and cookie or similar technology data.
- Other information: Any additional information you voluntarily provide to us.
How We Use Information
We may use personal information to:
- Process and manage rental reservations.
- Confirm product availability and rental dates.
- Collect deposits and payments.
- Coordinate pickup, delivery, setup, and return arrangements.
- Communicate about orders, changes, reminders, or customer-service requests.
- Prepare rental agreements, invoices, and receipts.
- Prevent fraud, misuse, and security incidents.
- Maintain and improve our website, services, and rental offerings.
- Send promotional communications when permitted by law.
- Comply with legal, tax, accounting, and regulatory obligations.
How We Disclose Information
We may disclose information to:
- Booqable, which provides our website, booking, inventory, and rental-management services.
- Stripe or other payment processors, which securely process deposits and payments.
- Service providers that assist with website hosting, communications, analytics, accounting, delivery, or business operations.
- Government agencies, courts, or law enforcement when disclosure is required by law or reasonably necessary to protect our rights, customers, property, or safety.
- A successor organization in connection with a merger, sale, financing, or transfer of all or part of our business.
We do not sell personal information for money. We also do not knowingly share personal information for cross-context behavioral advertising.
Cookies and Similar Technologies
Our website and service providers may use cookies or similar technologies to operate the website, remember preferences, understand website activity, prevent fraud, and improve performance.
You may restrict cookies through your browser settings. Disabling certain cookies may affect website or online-booking functionality.
Our website does not currently respond to traditional “Do Not Track” browser settings. Where required by applicable law, we honor recognized opt-out preference signals, such as Global Privacy Control.
Data Retention
We retain personal information only for as long as reasonably necessary to complete rentals, maintain business and tax records, resolve disputes, enforce agreements, prevent fraud, and satisfy legal obligations.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Your Privacy Rights
Depending on where you live and which laws apply, you may have the right to:
- Request information about the personal information we collect and use.
- Request access to or a copy of your personal information.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Request information about the categories of third parties receiving your information.
- Opt out of the sale or sharing of personal information, when applicable.
- Limit certain uses of sensitive personal information, when applicable.
- Receive equal service and pricing when exercising your privacy rights.
To submit a request, contact us using the information below. We may need to verify your identity before completing the request. We will not discriminate against you for exercising an applicable privacy right.
Marketing Communications
You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us. You may opt out of promotional text messages by replying STOP. Transactional communications concerning an active reservation may continue as necessary.
Children’s Privacy
Our website and booking services are intended for adults arranging rentals and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.
Third-Party Services and Links
Our website may connect to third-party services or websites, including Booqable, Stripe, and social-media platforms. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements. The revised policy will be posted on this page with an updated effective date.
Contact Us
Questions or privacy requests may be directed to:
Matava Party Rentals
Website: www.matavapartyrentals.com
Email: [email protected]
Phone: 916-546-5614
Mailing Address: 5930 South Land Park Drive., Unit 22023, Sacramento, CA 95822